Terms of Service

1. Introduction

Welcome to EmeraldGas. These Terms of Service ("Terms") govern your access to and use of our website at supersmoda.com, as well as any related services, features, content, or applications offered by EmeraldGas (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, you may not access our Services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract with EmeraldGas to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Account Registration

Some aspects of our Services may require you to create an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

You are solely responsible for:

• Maintaining the confidentiality and security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, not current, or incomplete.

4. Services and Booking

4.1 Service Descriptions

We strive to accurately describe our gas services. However, we do not warrant that service descriptions or other content on our website are accurate, complete, reliable, current, or error-free. The exact nature and scope of services will be agreed upon during the booking process.

4.2 Booking Process

When you book a service with us:

• Your request constitutes an offer to purchase services from us
• We will confirm acceptance of your booking via email or phone
• A binding contract is formed only when we provide confirmation of your booking
• We reserve the right to refuse service to anyone for any lawful reason

4.3 Service Availability

Service availability depends on location, technician schedules, and other factors. We reserve the right to limit the availability of services based on geographic location or other criteria.

4.4 Pricing and Payment

All prices are in Euros and include applicable taxes and fees unless otherwise stated. We reserve the right to correct pricing errors and to change prices at any time, but changes will not affect confirmed bookings.

Payment terms will be specified during the booking process. We accept various payment methods as indicated on our website.

4.5 Cancellations and Rescheduling

Cancellation and rescheduling policies are as follows:

• Cancellations with more than 24 hours' notice: Full refund or reschedule
• Cancellations with less than 24 hours' notice: May be subject to a cancellation fee
• Failure to provide access to your property at the scheduled time: May be treated as a late cancellation

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, equipment issues, weather, or other factors affecting service delivery.

5. Customer Responsibilities

As a customer, you agree to:

• Provide accurate and complete information about your property and gas systems
• Ensure safe and reasonable access to your property for our technicians
• Disclose any known issues or hazards that might affect service delivery
• Comply with all safety instructions provided by our technicians
• Make payment according to the agreed terms
• Obtain any necessary permissions (e.g., from landlords) for work to be carried out

6. Warranties and Guarantees

6.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. If you are not satisfied with our service, please contact us within 14 days of service completion, and we will rectify the issue at no additional cost.

6.2 Parts and Equipment

Parts and equipment installed by us are covered by the manufacturer's warranty. The specific terms and duration of warranties vary by product and will be provided at the time of installation.

6.3 Limitation of Warranties

Except as expressly stated in these Terms, we provide our Services "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

7. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of EmeraldGas or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our prior written consent.

8. User Content

If you submit or post content on our website (such as reviews, comments, or testimonials), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you post and that the content does not infringe upon the rights of any third party.

9. Prohibited Conduct

You agree not to:

• Use our Services for any illegal purpose or in violation of any local, state, national, or international law
• Harass, abuse, or harm another person, or in a way that is threatening, abusive, defamatory, or invasive of privacy
• Impersonate or misrepresent your affiliation with any person or entity
• Interfere with or attempt to interrupt the proper operation of our Services
• Attempt to bypass any measures we may use to prevent or restrict access to our Services
• Use automated means or processes to access or use our Services without our permission
• Introduce or attempt to introduce viruses, Trojan horses, or other harmful material

10. Limitation of Liability

To the maximum extent permitted by law, EmeraldGas, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims arising from or relating to these Terms or your use of our Services exceed the amount paid by you, if any, for accessing or using our Services during the 12 months immediately preceding the date of the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless EmeraldGas, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Ireland, and you consent to the personal jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted and apply to all access to and use of our Services thereafter.

By continuing to use our Services after changes to the Terms, you agree to be bound by the revised Terms. We will provide notice of material changes by posting a prominent announcement on our website.

14. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and EmeraldGas regarding our Services.

16. Contact Information

If you have any questions about these Terms, please contact us at: